Legal
Privacy Policy
How we collect, use and protect your personal information.
Legal
How we collect, use and protect your personal information.
Sky Recliners is a luxury furniture manufacturer and retailer based in New Delhi, India. We operate from our 5,000 sq.ft atelier at 416/2, MG Road Ghitorni, Near Metro Pillar No 127, New Delhi — 110030.
We collect personal information in the following ways:
Information you provide directly:
Information collected automatically:
We use your personal information for the following purposes:
We do not sell, rent or trade your personal information. We share your data only in these limited circumstances:
All third-party partners who handle your data are bound by confidentiality obligations and may only use your data for the specific purpose for which it was shared.
Your data is stored on Google Firebase (Firestore) — a cloud-based database platform that employs industry-standard encryption (TLS in transit, AES-256 at rest) and strict access controls.
We implement appropriate technical and organisational measures including:
While we take all reasonable precautions, no online system is 100% secure. In the unlikely event of a data breach that affects your rights, we will notify you as required by applicable law.
Our website uses cookies and similar technologies to improve your experience:
You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality, including the shopping cart. Most analytics cookies collect data anonymously and cannot identify you personally.
When you contact us via WhatsApp, your messages are stored on WhatsApp's servers and are subject to Meta's WhatsApp Privacy Policy. We use WhatsApp solely for customer communication, order support and service coordination.
Our website may contain links to third-party websites (e.g. YouTube, Instagram). Sky Recliners is not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies before sharing personal information.
All online payments are processed through Razorpay, a PCI-DSS Level 1 certified payment gateway. Sky Recliners does not store, process or transmit credit/debit card numbers or banking credentials.
Razorpay's privacy policy and security practices are available at razorpay.com/privacy. All payment data is encrypted and handled in compliance with RBI guidelines.
Under applicable Indian data protection law, you have the following rights:
To exercise any of these rights, please contact us at skyrecliners@gmail.com or call +91 97171 94797. We will respond within 15 business days.
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, including:
After the applicable retention period, data is securely deleted or anonymised.
Our website and services are intended for individuals aged 18 years and older. We do not knowingly collect personal information from minors under 18. If you believe we have inadvertently collected information from a minor, please contact us immediately at skyrecliners@gmail.com and we will promptly delete such data.
Sky Recliners reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology or applicable law. The "Last Updated" date at the top of this page indicates when the policy was last revised.
We encourage you to review this policy periodically. For significant changes, we may notify you via email or a prominent notice on our website. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
For questions, requests or complaints regarding this Privacy Policy or your personal data, please contact us:
We aim to respond to all privacy-related requests within 15 business days.